customer Support Executive

Location: Panchkula

Experience: 1–2 Years

Salary: ₹20,000–₹30,000 per month, depending on interview and experience

about company : astoena one

Job Responsibilities

Handle customer queries and provide timely and effective support. Resolve customer issues, maintain positive customer relationships, and ensure a positive customer experience.

Required

Qualifications & Requirements:
Graduation in any discipline from a recognized university
1–2 years of experience in customer support or related role
Fluent in English and Hindi (Hindi-speaking candidates preferred)
Excellent verbal and written communication skills
Basic computer proficiency (MS Office, email, CRM tools)
Strong problem-solving and analytical abilities
Ability to work in a fast-paced setting and handle multiple priorities





Preferred (Not Mandatory But Advantageous)
Experience with B2B or SaaS customer support
Familiarity with support ticketing systems (e.g., Zendesk, Freshdesk)
Knowledge of basic troubleshooting techniques
Previous experience in remote/virtual support roles

Skills Required

Excellent communication skills

Customer handling and support experience

Problem-solving ability

Good interpersonal skills

Basic computer knowledge

Ability to handle calls and customer queries professionally

[Add information regarding perks and perks here]

Skills: customer experience,english,communication skills,customer satisfaction,customer support

📌 Customer Support Executive Panchkula (India)
🏢 Evarastaffing
📍 India