Client Servicing Lead
In office, Hennur, Bangalore · ₹45–50k/month · Full time

Identiti is a Bangalore design and dev studio. Twenty years, 500+ brands, across FMCG, healthcare, technology and real estate. Small team, real clients, no layers between you and the work.

The role
You'll own client relationships and delivery without constant oversight — the bridge between clients and our design/dev team. Translating asks into briefs, managing timelines, and being the last set of eyes on work before it ships. If you've survived agency chaos and came out organised, keep reading.
Day to day:
Own client communication and relationships
Turn client briefs into transparent internal briefs for design and dev
Manage timelines, deliverables and feedback loops
Proof and QA work before it goes out — website pages, ad creatives, decks. Copy, links, specs, brand consistency. Nothing reaches a client unchecked
Flag risks early, solve problems before they escalate
Present work, handle feedback, push back when needed
Keep documentation, status updates and client reports clean and current

You'll fit if you have
2–4 years in client servicing,

📌 Client Lead Bengaluru Urban (India)
🏢 identitidesign
📍 India