Job DescriptionAbout the Role
NDeepika Makeup & Hair is looking for an energetic and customer-focused Customer Support Executive who can confidently handle customer inquiries, provide accurate information about our courses and services, maintain consistent follow-ups, and help convert genuine inquiries into confirmed appointments and bookings.
NThe ideal candidate should have excellent communication skills, a positive attitude, strong follow-up abilities, and the confidence to speak with customers over calls, WhatsApp, and in person.
NKey Responsibilities
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Handle incoming and outgoing customer calls, WhatsApp messages, and inquiries professionally. N
Understand customer requirements and provide explicit information about courses, services, pricing, schedules, and availability. N
Follow up consistently with recent leads and prospective customers. N
Convert qualified inquiries into consultations, appointments, course enrollments, and confirmed bookings. N
Maintain a professionaland friendly relationship with prospective and existing customers. N




Manage customer concerns and queries and coordinate with the appropriate team member when escalation is required. N
Maintain accurate records of inquiries, follow-ups, appointments, bookings, and customer status. N
Follow up with customers who have shown interest but have not yet confirmed their booking. N
Coordinate with trainers, artists, front-desk staff, and management to ensure a smooth customer experience. N
Provide timely updates and reminders to customers regarding their appointments or courses. N
Meet assigned follow-up, booking, and conversion targets. N
Support the studio withother customer service and front-desk activities whenever required. N

nRequired Skills
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Excellent verbal communication skills are mandatory. N
Must be fluent in Kannada and English. N
Robust customer-handling, listening, and interpersonal skills. N
Confident in handling phone conv

📌 Customer Support Executive Karnataka (India)
🏢 Deepika Makeup & Hair
📍 India