Job DescriptionTitle: IBM BPM/BAW Administrator
NExperience: 7 years
NLocation: Noida
NSkills Required: IBM BPM/BAW platforms
NNotice Period: Immediate joiner or up to 1 month.
NKey Responsibilities:
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Provide 24×7 Operations & Maintenance (O&M;) support for IBM BPM/BAW platforms. N
Administer, monitor, and maintain IBM BPM/BAW settings across Development, UAT, and Production. N
Perform patching, upgrades, deployments, and setting configuration activities. N
Monitor system health, troubleshoot issues, and ensure platform availability and performance. N
Conduct performance tuning, capacity planning, and incident/problem management. N
Coordinate with IBM/OEMteams for PMRs, support tickets, and issue resolution. N
Manage Disaster Recovery (DR) operations, including DR drills, failover, and switchover activities between DC and DR sites. N
Ensure compliance with defined SLAs, security policies, and operational procedures. N
Prepare operational reports, technical documentation, SOPs, and knowledge articles. N

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