Job DescriptionExperience: 02 to 05 Years
NQualification: M.Sc in Biotechnology/Microbiology
NKey Responsibilities:
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Provide technicalsupport and coordination assistance to the Application Services team. N
Assist in conducting trainings and impart technical knowledge to internal teams and stakeholders. N
Support troubleshootingactivities and ensure timely resolution of application-related concerns. N
Manage demo requisitions including handling requests, maintaining records, processing updates, and obtaining approvals. N
Assist in Salesforce ticket management, monitoring, and follow-up to ensure timely closure of customer and service requests. N
Maintain and manage thereplacement tracker.



Verify replacement requests as per agreed terms and conditions and coordinate for timely processing. N
Coordinate with data analysts to obtain dashboard data and reports as required by the application team. N
Support preparation of periodic reports and operational data analysis. N
Assist in the timely collection, analysis, and follow-up of customer feedback. N
Coordinate with cross-functional teams for smooth execution of operational activities. N
Handle additional job responsibilities and tasks assigned by superiors from time to time. N

📌 Hiring: Senior Officer Mormugao
🏢 Molbio Diagnostics
📍 Mormugao