We are looking for an Airport Customer Service Associate for our Kolkata location. This entry-level position is perfect for individuals eager to start a career in the aviation industry. The role involves assisting passengers and ensuring a smooth travel experience.

Key Responsibilities:
Passenger Assistance: Greet and assist passengers with check-in procedures, baggage handling, and boarding information. Your friendly nature will help create a welcoming atmosphere at the airport.
Addressing Inquiries: Answer passenger questions about flight schedules, airport services, and travel regulations. Providing clear information will help passengers feel confident and informed.
Handling Complaints: Effectively manage customer complaints and concerns, ensuring a skilled response. You'll play a vital role in resolving issues to enhance customer satisfaction.
Coordination with Staff: Work closely with airline and airport staff to ensure effective operations. Teamwork is essential for maintaining a smooth travel process for all passengers.

Required Skills and Expectations:





A high school education (10th pass) is required for this role. Candidates should be friendly, approachable, and eager to help others. Good communication skills in English and local languages will enable you to assist a diverse range of passengers. Basic computer knowledge is essential for managing check-in systems. The ability to work in a fast-paced environment while staying calm under pressure is important for providing excellent service. This is a full-time office position with an prospect to grow in the aviation field.
Experience

0 - 1 Years
No. of Openings

25
Education

10th Pass
Role

Airport Customer Service Associate
Industry Type

Aviation / Airline / Aerospace
Gender

[ Male / Female ]
Age Limit

18 - 30 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Benefits include

PF, ESI, Food/Meals, Accommodation
Walk-in interview location

kolkata

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