Job Description

Job Summary:

n

We are seeking a detail-oriented and client-focused Specialist – Product Implementation to manage end-to-end product onboarding and deployment for our clients. This role involves gathering business requirements, configuring the product, managing data migration, conducting UAT, and ensuring smooth go-live. The Specialist will also collaborate closely with cross-functional teams to deliver high-quality implementations, driving customer satisfaction and long-term adoption.

n

Key Responsibilities:

n

n
Manage the full implementation lifecycle including requirement gathering, configuration, testing, and deployment.
n
Conduct client workshops to understand business processes and map them to product capabilities.
n
Configure product modules and workflows to align with customer requirements.
n




Manage and validate data migration activities, ensuring accuracy and integrity.
n
Provide training and knowledge transfer to client teams during UAT and post go-live.
n
Coordinate with internal teams (Product, Engineering, Support, Customer Success) for issue resolution.
n
Track project progress, communicate status updates, and manage risks to ensure timely delivery.
n
Document implementation best practices, templates, and client-specific configurations for reusability.
n
Act as the primary point of contact for clients during the implementation phase, ensuring a seamless handover to the support team.
n

📌 Specialist Tamil Nadu (India)
🏢 Greytip Software Private
📍 India