18 Sep
|
Anand Rathi It
|
Jodhpur
18 Sep
Anand Rathi It
Jodhpur
Job Description
Designation: Executive/Sr. Executive/Asst. Manager/Manager Roles and Responsibility: - Engage IFAs on regular basis over the phone to assist them on the query they raised. - Coordinate with internal team members to resolve IFAs queries. - Increase usage of platform by engaging IFAs on frequent basis. - Update IFAs on current features / recent changes in the program. - Engage IFAs regularly over the phone. - Ensure high level quality service. - Ensure IFA renew services within specific time. KPIs: - Platform Usage / Query Handling / Renewals Requisite Experience: - Ideally 1 to 2 years of work experience as Relationship Manager Qualifications Required - B.Com - BMS/MBA Finance Personal Traits: - Good Communication Skills, Soft Spoken, valuable with telephonic conversation. - Personal Finance Domain knowledge - Confident, Target Oriented, Enthusiastic - Persuasive, approachable, skilled, organised in work.
📌 Customer Support Executive Jodhpur
🏢 Anand Rathi It
📍 Jodhpur