Position: Cinema Associate

Department: Operations

Key Responsibilities

*Deliver excellent customer service.

*Handle Box Office, F&B;, and auditorium operations.

*Assist customers with tickets, seating, and queries.

*Maintain cinema cleanliness and hygiene standards.

*Follow SOPs, safety, and operational procedures.

*Handle customer complaints professionally.

*Ensure auditorium readiness before shows.

*Maintain proper grooming and punctuality.

*Coordinate with housekeeping, security, and other teams.

*Report operational and maintenance issues promptly.

2.Required Skills:

*Positive communication and customer-service skills.

*Basic computer/POS knowledge.

*Ability to work in a team and handle multiple tasks.

*Qualified attitude and valuable grooming.

*Willingness to work in rotational shifts, weekends, and holidays.

*Ability to remain calm and courteous while handling customer concerns.

3.Qualification: 12th Pass / Graduate preferred.

4.Experience: Freshers can apply; relevant hospitality, retail, F&B;, or customer-service experience is an advantage.

📌 Associate Daskroi
🏢 Devgn CineX
📍 Daskroi