Job overview

We are hiring an Inbound Sales Executive who will handle initial conversations with potential clients, identify their needs, and fix appointments for the sales team. You will play a crucial role in building trust, educating prospects, and preparing the path for sales closures.

Who are you? (Personality attributes):
Go-Getter &
Problem Solver
Self-Initiator &
Proactive
Cutting-edge &
Strategic Thinker
Takes Ownership of what you do

What will you do? (Roles):

Client Interaction &
Appointment Setting
Respond to inbound queries via calls, emails, WhatsApp, or website/chat channels.
Reach out to recent leads generated from campaigns, expos, digital sources, and offline teams.
Fix appointments for product demos or sales meetings.
Represent Dit’o with warmth, professionalism, and clarity in every conversation.

Lead Generation &
Prospecting
Identify potential clients across corporates, hotels, cafés, caterers, restaurants, and coworking spaces.
Initiate contact via outbound emails and follow-up calls to explore interest.
Maintain lead data and status updates in the CRM.

Needs Analysis &
Trust Building
Understand the client's pain points related to coffee/beverage services.




Share the Dit'o advantage: quality, convenience, aesthetics, and operational simplicity.
Give them the confidence that Dit’o can solve their needs—no matter the size of their business.

Lead Qualification &
Handover
Qualify leads based on parameters like interest, budget, need, and timeline.
Share detailed notes, pain points, and lead context with the field sales team.
Track each interaction diligently and follow up as needed.

Reporting &
Insights
Maintain daily call logs, lead status updates, and progress in CRM tools.
Share weekly insights on objections, interest trends, and conversion bottlenecks.
Collaborate with marketing to improve FAQs, emailers, and lead messaging.

What do we need? (Requirements):
1–4 years of experience in inbound/inside sales, lead qualification, or telecalling.
Must be fluent in Tamil, English, and Hindi—spoken and written.
Excellent communication skills—articulate, active listener, and empathetic.
Basic knowledge of B2B or HoReCa sales is a plus.
Proficiency in Excel or CRM tools is desirable.
Self-motivated, structured, and consistent in follow-ups.

📌 Inbound Sales Executive Coimbatore (India)
🏢 Boatload Minds Private
📍 India