Job Description

Key Responsibilities:

People Management
Ensure that the team has been trained for all safety provisions.
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel to ensure maximum cooperation, productivity, morale and guest service.
Motivate and develop the team to ensure smooth functioning of the department and promote teamwork.
Ensure that the team is well informed of department’s objectives and policies.
Work with internal / external representatives from different departments for executing the banquets.

Financial Management
Prepare departmental annual budget and also ensure to control and monitor departmental expenditures.
Maintain and update corporate database, entering delegate bookings to ensure delegate information / records are kept up to date and accurate for future events.
Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management




To run an productive banquet operation with well trained and attentive staff, to provide and ensure high level of guest satisfaction in dining and beverages consumption.
Ensure that the company policies and standards for Banquet Operations are implemented and closely monitored.
To ensure a prompt, courteous response and follow up on all enquiries.
Ensure that all booking details and requirements are catered to as per the standards.
Ensure that duty rosters are adhered to and making certain that adequate number of the team will be on duty.
To ensure that the service of food and drink is courteous and qualified.
To prepare and submit in the required format all information necessary for budgeting purposes.
Responsible for smooth, effective, cost effective operation of all Banquet food service functions.

📌 Banquet Manager Khopoli
🏢 AccorHotel
📍 Khopoli