Description
Key Responsibilities 1. People Management
Lead, motivate, and support a team of associates to achieve performance targets.
Conduct regular 1:1s, feedback sessions, and performance discussions.
Drive employee engagement and foster a positive team culture.
Identify training needs and coordinate upskilling initiatives.
Manage leaves, roster alignment, and team discipline as per company policies.
Operational Delivery
Oversee daily operations to ensure smooth workflow and target achievement.
Monitor key KPIs such as quality, productivity, efficiency, and SLA adherence.

Responsibilities

As an Employee Engagement Lead, primary responsibilities include creating a positive work setting by developing engagement strategies such as employee recognition programs and team building activities supported by the collaboration with respective client areas� leaders and HR and support groups.

Qualifications

At least 2ndyr College Level or Sr. High Graduate 0 - 1 Year

📌 Assistant Manager Pune
🏢 EXL
📍 Pune