Roles and Responsibility
Lead and manage a team of professionals to achieve business objectives and goals.
Develop and implement strategies to improve team performance and productivity.
Foster a culture of continuous learning and development within the team.
Analyze and resolve complex problems and issues.
Collaborate with cross-functional teams to drive business growth.
Provide coaching and mentoring to team members to enhance their skills and career aspirations.
Job Requirements
Proven experience in a leadership role, preferably in a BPO or Call Centre environment.
Robust understanding of business operations and management principles.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Robust analytical and decision-making skills with attention to detail.
Experience in leading and inspiring high-performing teams to achieve exceptional results.
📌 Team Leader Bengaluru
🏢 TP
📍 Bengaluru