Role Overview
Position: Store Manager (Onrole position)
Payroll: Swiggy

Responsibilities
Store & Inventory Management
Upkeeping the Store: Ensure overall maintenance, implementation, and adherence to the statement of purpose.
In-Store Operations: Oversee and conduct accurate store operations, including:
Billing
Stock inwards & placement on racks
Picking and packing items for delivery executives
Managing wastage, dumping, etc.
Inventory & Wastage: Responsible for wastage control and inventory management.
Safety & Security: Ensure safety and security of stock, infrastructure, properties, and store premises. Prevent theft or fraud related to orders and stock.
Team & Staff Management
Team Leadership: Manage a team of approximately 812 store employees.
Rostering & Scheduling: Handle shift scheduling and rostering for store employees, security, and maintenance staff.
People Management: Responsible for staff retention, training,



and maintaining hygiene standards.
Operations & Performance Metrics
Metrics Tracking: Oversee key operational performance indicators such as:
Number of orders delivered
Arrival-to-pickup time
Stock availability
Service Matrix Compliance: Daily tracking and adherence to service metrics, including:
Picking to packing time
Billing time
Order to billing time
Skills & Qualifications
Domain Knowledge: Well-versed in retail store operations management.
Technical Skills: Proficiency in using necessary software for inwarding, billing, and pulling reports.
Communication: Solid written and verbal communication skills.
Problem Solving & Capacity: Ability to solve problems and handle heavy workloads efficiently.

📌 Store Manager Chandigarh
🏢 CIEL HR
📍 Chandigarh