18 Sep
|
Digital Data Automation
|
Kalwa
18 Sep
Digital Data Automation
Kalwa
Key Responsibilities
Troubleshooting: Diagnose and resolve software, hardware, and network connectivity faults.
Customer Communication: Assist clients via phone, email, chat, or remote desktop tools.
Issue Escalation: Forward unresolved or advanced bugs to senior specialized tier teams.
System Maintenance: Install applications, configure operating systems, and perform routine updates.
Documentation: Record troubleshooting steps, maintain support tickets,
Education: Bachelor’s degree, IT Hardware
Technical Skills: Proficiency in Windows/Linux/macOS, networking protocols (TCP/IP, DNS), and remote desktop software.
Soft Skills: Robust problem-solving abilities, patience, and transparent verbal and written communication.
Pay: ₹240,000.00 - ₹360,000.00 per year
Perks:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
📌 Technical Support Engineer Kalwa
🏢 Digital Data Automation
📍 Kalwa