Senior Manager Customer Support (Maharashtra)

Senior Manager Customer Support (Maharashtra)

18 Sep
|
ZingHR
|
Maharashtra

18 Sep

ZingHR

Maharashtra

We're Hiring | Senior Manager – Customer Support | Mumbai (Onsite)ZingHR is looking for an experienced Customer Support qualified to take end-to-end ownership of our Customer Support function for enterprise HRMS customers.What we're looking for:11–16 years of experience in Customer Support / Product Support / Client ServicesStrong HRMS / HCM / Payroll / SaaS experienceExperience managing support teams and enterprise customer escalationsStrong exposure to SLA, CSAT, TAT, MTTR & FCRExperience working closely with Product & Engineering teamsStrong people management and process improvement skills? Location: Mumbai? Experience: 11–16 YearsIf you're someone who can own, structure and scale a Customer Support function, we'd love to hear from you.

📌 Senior Manager Customer Support (Maharashtra)
🏢 ZingHR
📍 Maharashtra

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