Work From Home Opportunity | CRM Executive – Customer Communication & Support
Company:
Diya Greencity Pvt. Ltd. Location:
Remote (WFH) Type:
Full-Time Industry:
Real Estate / Customer Relationship Management
Are you a people-first professional with strong communication skills and a knack for organized follow-ups?
Diya Greencity Pvt. Ltd.
is hiring
CRM Executives (Work From Home)
to manage and nurture our growing customer base. We’re looking for energetic, sincere, and tech-savvy team members who can ensure a seamless customer experience from the comfort of their homes.
Key Responsibilities:
Handle customer calls through
Exotel IVR system . Communicate professionally via our
Whats App Business Verified Device . Send updates, follow-ups, and official communication using
Google Workspace email . Maintain and update customer records through
Google Forms
and
Google Drive . Use
Microsoft Excel / Word on Microsoft Work Account (365 Business Standard License)
for reports, documentation, and analysis.



Provide timely updates on customer queries, issues, and resolutions.
Requirements:
Prior experience in customer support, CRM, or telesales preferred. Positive spoken and written communication in
Hindi and English . Proficiency in using Gmail, Google Forms, Google Sheets/Drive, and MS Office. Laptop/Desktop with a good internet connection and a quiet work environment. Self-motivated, organized, and dependable with daily work tracking habits.
What We Offer:
Flexible remote work
with defined targets and structured processes. Training & onboarding on Exotel, Google Workspace, and CRM SOPs. Performance-based incentives and opportunity for long-term growth. A friendly and supportive work culture from an industry leader in real estate.
Apply Now: If you’re ready to help customers feel heard, informed, and cared for — we’d love to hear from you!

📌 Customer Relationship Management Executive (India)
🏢 DIYA GREENCITY PRIVATE
📍 India