- Perform Operations Testing / Quality Assurance reviews of business processes and transactions.
• Conduct sample-based testing of transactions, cases, documents, and operational activities.
• Identify process gaps, errors, exceptions, and control weaknesses.
• Validate adherence to SOPs, policies, procedures, regulatory requirements, and internal controls.
• Perform Root Cause Analysis (RCA) for recurring operational issues.
• Prepare test results, working papers, evidence, and testing documentation.
• Classify and document findings based on severity and business impact.
• Track corrective actions and remediation through closure.
• Coordinate with Operations, Risk, Compliance, Audit, and other stakeholders.
• Prepare MIS / management reports and dashboards covering testing results, trends, exceptions, and risks.
• Support risk assessments, internal/external audits, and control testing.
• Recommend process improvements and control enhancements.
Mandatory Skills
Operations Testing / Quality Assurance
Control Testing / Risk & Controls
Internal Audit / Compliance / Process Audit
SOP & Policy Compliance
Transaction / Sample-based Testing
Exception Identification & RCA
Testing Documentation & Workpapers
MS Excel Pivot Tables, VLOOKUP/XLOOKUP, Filtering & Data Analysis
Preferred Experience
Candidates from Banking, Financial Services, Insurance, BPO, Shared Services, or Operations environments will be preferred.
Knowledge of Operational Risk & Control Frameworks, Power BI, SQL, Audit Methodologies, or Regulatory Compliance will be an added advantage.
Ideal Candidate
Professionals currently working in roles such as:
Operations Testing | Control Testing | Quality Analyst | Risk & Controls Analyst | Operational Risk Analyst | Internal Audit | Compliance Analyst | Process Control | Process Audit | QA Analyst
Interested candidates can share their updated CV at:
[
[email protected]]
Immediate joiners / candidates with short notice period preferred.
📌 Operational testing Analyst /Associate (Noida)
🏢 NLB Services
📍 Noida