- Understand students educational background, career interests, goals, and expectations.
- Conduct one-on-one counselling sessions and recommend suitable courses or career pathways.
- Explain course curriculum, duration, eligibility, career opportunities, and fee structure clearly.
- Help students and parents make informed decisions based on their requirements.
- Address queries and concerns related to courses, careers, admissions, and placements.
- Follow up with prospective students after counselling sessions to support the admission process.
- Make outbound calls to prospective students and parents from the assigned lead database.
- Understand the lead’s requirements and identify suitable course options.
- Explain course perks, program details, schedules, fees, and admission procedures.
- Schedule counselling appointments and campus/centre visits.
- Maintain regular follow-ups through calls, WhatsApp, and other communication channels.
- Update lead status, call remarks, follow-up dates, and conversion details in the CRM/system.
- Ensure timely follow-up on all new, existing, and pending leads.

📌 Walk-in || career counselor cum telecaller (Chennai)
🏢 Trendnologies
📍 Chennai