Roles and Responsibilities :

- Manage a team of telesales agents to achieve daily, weekly, and monthly targets through effective coaching, training, and performance monitoring.
- Develop and implement strategies for cross-selling/up-selling products/services to existing customers to increase revenue growth.
- Analyze sales data to identify trends, opportunities, and areas for improvement in the outbound sales process.
- Collaborate with other departments (e.g., marketing) to develop targeted campaigns that drive lead generation and conversion.

Job Requirements :

- 7-15 years of experience in B2C sales or related field with expertise in cross selling/upselling techniques.
- Proven track record of success in managing high-performing teams in an inside sales environment.
- Strong understanding of IT services & consulting industry trends and market dynamics.
- Excellent communication skills with ability to build solid relationships with clients at all levels.

📌 Senior Sales Manager || Tele salesC) (Noida)
🏢 Info Edge
📍 Noida