19 Sep
|
Placementship In
|
Bengaluru
19 Sep
Placementship In
Bengaluru
Placementship is hiring a Vice President Food & Beverage Operations for a rapidly growing restaurant chain in Bengaluru.
The role is responsible for driving end-to-end restaurant operations, operational excellence, customer experience, team performance, profitability, and scalability across the chain. The ideal candidate will bring strong hands-on experience in the Food & Beverage or Hospitality industry, with a preference for candidates who have previously worked in 4-star/5-star hotels, premium restaurants, QSRs, or established restaurant chains.
This is a senior leadership position requiring a strong combination of business acumen, operational expertise, people leadership, and customer-centricity.
Key Responsibilities
1. Restaurant Operations
- Lead and oversee day-to-day operations across multiple restaurant outlets.
- Establish and implement standardized operating procedures across locations.
- Ensure consistent service quality, food quality, hygiene, and customer experience.
- Drive operational efficiency and identify opportunities to improve outlet-level performance.
- Monitor restaurant KPIs and take corrective actions wherever required.
2. Business & Financial Performance
- Own and drive operational performance and profitability of the restaurant business.
- Track key metrics including revenue, food cost, manpower cost, wastage, average order value, table turnover, and outlet-level margins.
- Develop initiatives to improve revenue and reduce operational leakages.
- Work closely with finance and leadership teams on budgets, forecasts, and business plans.
- Identify opportunities for improving unit economics and overall profitability.
3. People & Team Leadership
- Lead, mentor, and develop restaurant managers, operations teams, and other F&B; personnel.
- Build a high-performance culture across outlets.
- Develop training and capability-building programs for operational teams.
- Drive employee engagement, retention, and succession planning.
- Ensure appropriate staffing levels and effective workforce deployment.
4. Customer Experience
- Establish high standards for guest experience and service excellence.
- Monitor customer feedback, complaints, ratings, and service quality.
- Develop initiatives to improve customer satisfaction and repeat business.
- Ensure consistent brand standards across all outlets.
5. Process & Quality Management
- Develop and implement SOPs covering service, kitchen operations, hygiene, inventory, safety, and customer handling.
- Ensure adherence to food safety, hygiene, statutory, and regulatory requirements.
- Implement systems for inventory control, procurement, wastage reduction, and operational audits.
- Conduct regular outlet reviews and operational audits.
6. Expansion & Scale
- Support the leadership team in planning and executing new outlet launches.
- Develop operational frameworks that can support rapid business expansion.
- Evaluate operational feasibility for recent locations.
- Ensure new outlets are successfully transitioned from pre-opening to stable operations.
7. Cross-Functional Collaboration
- Work closely with leadership, finance, HR, procurement, marketing, and supply-chain teams.
- Provide operational inputs for menu development, pricing, promotions, and marketing initiatives.
- Collaborate with vendors and external partners to maintain quality and cost efficiency.
Candidate Profile
We are looking for a senior F&B; professional who combines strong operational discipline with commercial thinking and leadership ability.
Preferred Background
- 10+ years of relevant experience in Food & Beverage, Hospitality, Restaurants, QSR, or related sectors.
- Prior experience managing multiple restaurant outlets or large-scale F&B; operations.
- Candidates from 4-star or 5-star hotel environments will be preferred.
- Experience with established restaurant chains, premium dining brands, QSRs, or hospitality groups will be an advantage.
- Strong understanding of restaurant P&L;, unit economics, food cost, manpower planning, and operational KPIs.
- Proven experience in managing large teams and multiple stakeholders.
- Strong knowledge of SOPs, food safety, hygiene, service standards, and quality management.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills.
- Entrepreneurial mindset with the ability to operate in a fast-paced and growth-oriented environment.
Key Competencies
- Multi-Unit Restaurant Operations
- F&B; Operations Management
- P&L; & Unit Economics
- Revenue & Cost Management
- Customer Experience
- Team & People Management
- SOP & Process Development
- Food Safety & Hygiene
- Vendor & Inventory Management
- New Outlet Launches
- Operational Audits
- Business Growth & Scalability
Compensation & Location
CTC: 8–11 LPA
Location: Bengaluru, Karnataka
Role: Full-time, senior leadership position
Why Join?
- Opportunity to take ownership of operations for a growing restaurant chain.
- Direct impact on business growth, profitability, and operational excellence.
- Opportunity to build and scale operational systems across multiple outlets.
- Senior leadership exposure in a fast-growing F&B; business.
📌 Vice President - Food & Beverage Operations (Bengaluru)
🏢 Placementship In
📍 Bengaluru