- To Review and validate customer KYC documents, data files, photographs, signatures, and supporting records as per CKYC requirements.
- To Upload current CKYC records and update existing records on the CKYC portal/system within defined TAT and quality standards.
- To Perform search, download, update, and reconciliation activities for CKYC records, including probable match and exception cases.
- To Identify and resolve discrepancies related to customer data, mandatory fields, document mismatch, image quality, and rejection reasons.
- To Maintain accurate logs, trackers, audit trails, and daily/weekly MIS for processed, pending, rejected, and escalated cases.
- To Coordinate with branches, sales, customer service, compliance, quality, and technology teams for query resolution and process improvement.
- To Ensure adherence to regulatory guidelines, internal SOPs, data confidentiality, information security, and AML/KYC compliance requirements.
- To Support audits, quality checks, process reviews, UAT, and system enhancement initiatives related to CKYC operations.

📌 Walk-in || Operations Officer (Jaipur)
🏢 SK Finance
📍 Jaipur