Role & responsibilities

- Counsel prospective students and parents regarding courses, programs, admission procedures, eligibility, fees, scholarships, and career opportunities.
- Handle inbound and outbound calls, enquiries, walk-ins, and leads generated through digital and offline channels.
- Understand students' academic background, career goals, and requirements and recommend suitable courses/programs.
- Follow up with prospective students regularly and convert enquiries into successful admissions.
- Achieve assigned admission/enrollment targets within defined timelines.
- Maintain strong relationships with students and parents throughout the admission process.
- Explain course curriculum, academic structure, facilities, benefits, and career prospects effectively.
- Guide students through the complete admission process, including application, documentation, fee payment, and enrollment.




- Maintain accurate records of leads, follow-ups, conversions, and admissions in CRM/lead management systems.
- Coordinate with academic, operations, marketing, and other internal teams to ensure a smooth admission experience.
- Handle objections and queries professionally and provide appropriate solutions.
- Track follow-ups and ensure timely communication with prospective students.
- Prepare daily/weekly reports on enquiries, follow-ups, conversions, and admissions.
- Stay updated on courses, programs, competitors, and trends in the education sector.
- Ensure a high level of student and parent satisfaction while maintaining skilled standards.

Preferred candidate profile

📌 Walk-in || Admission Counsellor (Hyderabad)
🏢 Maiden Drop
📍 Hyderabad