Remote: Hybrid

Job Title: B2B Program Manager Location: Gurgaon Work Mode: In person Experience: 3-4 years of experiencePreferred Industry: Learning & Development Solutioning expert About the Role: We are looking for a dynamic, strategic, and execution-focused B2B Operations & solutioning expert at the Assistant Manager role to drive the end-to-end delivery and operational management of our corporate learning and capability building programmes. The role will work closely with corporate clients, internal teams, academic and industry partners, faculty, and programme stakeholders to ensure seamless execution of high-impact B2B learning journeys.This role is pivotal in translating client requirements into well-executed programmes, managing programme timelines and deliverables, coordinating across multiple stakeholders, ensuring a high-quality learner and client experience, and driving operational excellence across leadership development, AI enablement, technology, and customised learning programmes. The role will also support the B2C client work focusing on program management for successful delivery & student engagement for the executive education programs. Key responsibilities1. Client / B2B Stakeholder Management Act as the primary operational POC for B2B clientsUnderstand client requirements and translate them into proposals (detailing program flow, session plan and execution plan) Regular status updates, escalation management and issue resolutionCoordinate with client HR/ L&D; teams and other stakeholders.2. B2B Program OperationsEnd-to-end execution of corporate/institutional learning programsProgram onboarding, scheduling and learner communicationCoordinate faculty, mentors, career teams, vendors and internal stakeholdersEnsure sessions, assessments, projects,



certificates and other deliverables happen on timeMaintain program trackers, dashboards and MIS3. Learner & Faculty CoordinationManage learner onboarding and engagementAttendance, feedback, queries and issue resolutionFaculty/mentor scheduling and coordinationEnsure smooth session delivery across online/offline/hybrid formats.4. Process & AutomationIdentify repetitive operational activities and improve processesBuild/maintain SOPs and trackersWork with CRM/automation toolsAutomate reminders, attendance, feedback, scheduling, reports etc.5. ReportingPrepare weekly/monthly B2B program reportsTrack attendance, engagement, completion, NPS/feedback and escalationsHighlight risks and proactively suggest corrective actionsMust-have skillsB2B Operations experienceHas independently handled B2B/corporate accounts or programs.Understands the complete lifecycle from client requirement → proposal → program launch → delivery → closure.L&D; stakeholder management — MUST HAVEHas directly interacted with HR, L&D;, Talent Development, Learning/Capability Heads and other corporate stakeholders.Understands how corporate learning requirements are gathered and converted into solutions.Comfortable participating in client calls and requirement discussions.Proposal creation — MUST HAVEHas hands-on experience creating B2B/L&D; proposals.Can convert a client’s requirement into:Program structureLearning objectivesCurriculum/modulesDelivery methodologyFaculty/mentor profilesTimelinesCommercials/pricing inputsProposal/presentationShould be comfortable working on PowerPoint/Google Slides and Excel.Solutioning / Program DesignCan understand a client problem and suggest an appropriate learning intervention rather than simply executing an already-designed program.Experience with customised/corporate learning programs is a strong plus.Client communicationConfident speaking with corporate L&D;/HR stakeholders.Solid email and presentation skills.Can manage follow-ups, requirements, revisions and negotiations professionally.Program OperationsOnce a proposal converts, can take ownership of execution:Faculty coordinationSchedulingLearner onboardingClient communicationAttendance/feedbackMIS/reportingCertificates/project completionEscalationsAttitude 1. Staying at it - constantly identifying ways to give aha customer experience 2. Constantly learning and has patience and persistence 3. Relationship oriented - build long-term and deep relationships with Sr. Leaders 4. Diligent - delivering on commitments, number and growth driven Qualification: - Min Graduate – Experience in managing events – pre and post - Preferably from Edtech, Service, hospitality industry Hygiene: 1. Effective communication skills 2. Selling & influencing skills 3. Ability to speak to Sr. Leaders 4. Understands the B2B space About Leadup Leadup Universe is an ed tech capability building platform fulfilling the aspirations and needs of senior leaders by getting them to the CXO table. We partner with Top universities with premium offerings that bridge the practical needs of the student with the industry along with the academic learning.

📌 B Program Manager (Gurugram)
🏢 Leadup Universe
📍 Gurugram