Job description:

Key Responsibilities:-

- Client Inquiries: Serve as the first point of contact, providing professional and timely assistance via phone, email, and other channels.
- Task Allocation: Efficiently allocate tasks via CRM, ensuring timely follow-up and resolution of client issues.
- Appointment Scheduling: Manage new client appointments and ensure relevant details are captured and communicated to staff.
- Lead Management: Handle incoming leads for business and financial planning, ensuring proper logging, tracking, and follow-up.
- Reporting: Create and maintain reports on customer interactions, task progress, and business performance, ensuring data accuracy.
- Record Maintenance: Keep client communication records up-to-date for easy follow-up and reporting.
- Collaboration: Work closely with consultants, case managers, and other teams to ensure smooth task coordination.




- Customer Satisfaction: Address client inquiries professionally and efficiently, aiming for high satisfaction.
- Process Improvement: Provide feedback to improve task allocation, customer management, and reporting processes.
- Speak With Employer
- +91-XXXXXXXXXX

Job Type: Full time

Application Question(s):

- are you comfortable for work from office 6 days working morning shift ?
- Do you have experience in Immigration sales Australia
- How many years of international voice process experience?

Experience:

- immigration sales: 1 year (Preferred)
- total work: 1 year (Preferred)

Work Location: Noida sector 16

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Client Relationship Officer (India)
🏢 Talent Connect 360
📍 India