Roles & Responsibilities

- Manage the end-to-end implementation of the software for clients within the agreed timeline.
- Understand clients’ Accounts Payable (AP) and Accounts Receivable (AR) processes and configure the software accordingly.
- Train clients on the software, including key accounting and reconciliation features, through online or in-person sessions.
- Understand and resolve client queries related to accounting, reconciliation, confirmations, and software usage.
- Coordinate with the Product and Tech teams to resolve issues and improve the product based on client feedback.
- Prepare and update user guides, training documents, and process notes for clients.
- Regularly update clients on implementation progress, pending activities, and next steps.
- Conduct webinars and group training sessions to help multiple clients understand and use the software effectively.

Skills & Qualifications

- Degree Preferred –B.Com, M.Com, Inter CA, Inter ICAWA
- Solid understanding of AP / AR processes.




- Quick learner with the ability to adopt recent software.
- Excellent communication and training skills.
- Strong analytical abilities for issue resolution.
- Ability to manage tasks and meet deadlines.
- Skilled in creating user guides and conducting training sessions.
- Proficiency in SAP is a plus
- Experience: 1+ year

Pay: ₹20,000.00 - ₹37,000.00 per month

Benefits:

- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- How many years of experience do you have in client training?
- What is your current CTC?
- What is your expected CTC?
- What is your current location?
- Are you willing to travel to Andheri?
- How soon can you join us?

Experience:

- Accounting software: 1 year (Required)
- Accounts payable: 1 year (Required)
- Accounts receivable: 1 year (Required)

Work Location: In person

📌 Accounting Software Implementation (India)
🏢 Firmway Services
📍 India