Roles & Responsibilities

- Own end-to-end delivery lifecycle for client engagements including scope, planning, execution, quality, timelines, and outcomes
- Serve as primary point of contact for clients, running status conversations, setting expectations, and translating business needs into delivery plans
- Lead and coordinate offshore teams across time zones, remove blockers, allocate work, and keep delivery on track
- Understand client business context, challenge assumptions, and proactively propose solutions
- Own project plans, sprint/release cadence, status reporting, risk and issue management, and stakeholder updates
- Manage scope and change requests cleanly with client and internal teams
- Be accountable for quality of deliverables and engagement outcomes
- Drive retrospectives and process improvements to enhance delivery predictability and client satisfaction

Ideal Candidate

- Strong Engagement / Delivery Manager Profile with end-to-end offshore delivery ownership and a consultant mindset
- Mandatory (Experience 1): Must have 7+ years as Engagement Manager/Delivery Manager/Program Manager owning offshore delivery for external clients
- Mandatory (Experience 2): Must have proven end-to-end delivery ownership including scope, planning, execution, quality, and outcomes — not purely ceremony facilitation




- Mandatory (Experience 3): Must have a genuine consultant mindset able to understand client business problems, ask right questions, and shape solutions
- Mandatory (Skill 1): Must have solid, confident client-facing communication skills with ability to own difficult conversations and serve as primary point of contact
- Mandatory (Skill 2): Must have proven ability to lead cross-functional offshore teams and maintain delivery accountability across time zones
- Mandatory (Skill 3): Must have a solid grasp of Agile/Scrum, project planning, risk/issue management, and stakeholder management
- Mandatory (Availability): Must be willing and able to support EST business hours for US-based clients and stakeholders
- Preferred (Education): Bachelor's degree preferred.
- Preferred (Certifications): PMP, CSM, or SAFe certifications (secondary to demonstrated ownership)
- Preferred (Tech skill): Experience with no-code/low-code platform projects
- Preferred (Domain): Experience with insurance clients

Pay: From ₹100,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Application Question(s):

- Your Current CTC and Your Notice Period

Experience:

- Total: 7 years (Required)

Work Location: In person

📌 Delivery Manager (Offshore Delivery, EST Hours) (India)
🏢 Qualitrix Technologies
📍 India