Inbound Sales & Marketing Executive

Company: Pankaj Electricals
Job Type: Full-time
Department: Sales & Marketing
Experience: 0–3 years
Location: Greater Noida, Uttar Pradesh

Job Summary

Pankaj Electricals is looking for an enthusiastic, confident and tech-savvy Inbound Sales & Marketing Executive to join our growing team.

The role will involve handling inbound sales enquiries, following up with customers, closing sales, maintaining relationships with existing customers and supporting email, WhatsApp and digital marketing activities.

Candidates with a background in Electrical & Electronics Engineering or electrical/electronic components will have an added advantage.

Key Responsibilities

- Handle inbound sales enquiries received through phone, email, WhatsApp and other channels.
- Understand customer requirements and provide suitable product solutions.
- Prepare quotations and follow up with customers to convert enquiries into orders.
- Follow up regularly on open quotations, pending enquiries and potential orders.
- Develop and maintain strong relationships with existing customers to generate repeat business.
- Identify opportunities for upselling and cross-selling products.
- Support email marketing activities, including sending product updates, company information and promotional campaigns.
- Send targeted WhatsApp messages, SMS and other customer communications.
- Support lead generation and marketing activities to increase sales and brand visibility.
- Maintain accurate customer, enquiry and follow-up records in CRM/ERP systems.
- Coordinate with internal teams for pricing, product availability, delivery timelines and order status.
- Learn and understand electrical and electronic products, brands, applications and customer requirements.




- Achieve assigned sales and follow-up targets.

Candidate Profile

We are looking for someone who is:

- Confident and good at communication
- Enthusiastic and proactive
- Comfortable speaking with customers and handling sales conversations
- Tech-savvy and comfortable using computers, email, WhatsApp and CRM/ERP software
- Valuable at follow-ups and relationship management
- Sales-oriented and motivated by achieving targets
- Quick to learn technical products
- Well-organized and able to manage multiple enquiries
- Comfortable working in a fast-paced B2B sales environment

Qualification

- Graduate in any discipline.
- Electrical / Electronics Engineering background is preferred.
- Candidates with a diploma or relevant technical knowledge may also apply.
- Freshers are welcome if they have strong communication skills and a willingness to learn.

Experience

1–3 years of experience in sales, inside sales, telesales, customer support, business development or marketing.

Experience in electrical, electronics, industrial automation, electrical components or B2B sales will be an added advantage.

Key Skills

- Inbound Sales
- Inside Sales
- B2B Sales
- Sales Follow-up
- Customer Relationship Management
- Lead Conversion
- Email Marketing
- WhatsApp Marketing
- Telecalling
- Business Development
- Customer Retention
- MS Excel
- CRM / ERP
- Communication Skills
- Negotiation Skills

What We Offer

- Opportunity to work with leading electrical and electronics brands.
- Exposure to B2B industrial sales and technical products.
- Learning opportunities across sales, marketing and customer relationship management.
- Career growth opportunities based on performance.
- Professional and growth-oriented work environment.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Inbound Sales & Marketing Executive (India)
🏢 Pankaj Electricals
📍 India