About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description:

Job Title: Assistant Manager - CAT - Loyalty
Company Name: Axis Max Life Insurance

Job Description:
The Assistant Manager - CAT - Loyalty will be responsible for developing and executing strategies to enhance customer loyalty and engagement across various channels. This role involves analyzing customer behavior, designing loyalty programs, and collaborating with cross-functional teams to ensure the successful implementation of loyalty initiatives. The candidate will monitor and report on key performance indicators to assess the effectiveness of loyalty programs and make data-driven recommendations for improvements. Additionally, the Assistant Manager will be involved in managing relationships with stakeholders and communicating insights to senior management.

Responsibilities:

- Develop and implement loyalty programs that drive customer retention and engagement.




- Analyze customer data and trends to identify opportunities for loyalty enhancements.
- Collaborate with marketing, sales, and product teams to ensure alignment on loyalty initiatives.
- Monitor performance metrics and report on the effectiveness of loyalty programs.
- Provide insights and recommendations based on data analysis to improve customer experience.
- Manage stakeholder relationships and communicate program updates effectively.
- Stay abreast of industry trends and best practices in customer loyalty and engagement.

Skills Required:

- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Excellent communication and interpersonal skills for effective stakeholder management.
- Project management skills to oversee the development and execution of loyalty initiatives.
- Creativity and problem-solving skills to design cutting-edge loyalty programs.
- Understanding of customer behavior and loyalty trends in the financial services sector.

Tools Required:

- Proficiency in data analysis tools (e.g., Excel, SQL).
- Experience with customer relationship management (CRM) software.
- Familiarity with marketing automation tools.
- Knowledge of business intelligence tools for reporting and analysis.
- Basic understanding of digital marketing strategies and channels.

The ideal candidate should have a background in marketing, customer experience, or a related field, with experience in loyalty program management preferred. Strong attention to detail and a passion for enhancing customer relationships will be key to success in this role.

State:

Rajasthan

Branch:

Jaipur - GO1

Department:

Direct Sales Force

Function:

Loyalty - Central Zone

Posted On:

10-Jul-2026

📌 Assistant Manager - CAT - Loyalty (Rajasthan)
🏢 AxisMaxlife
📍 Rajasthan