Customer Service Executive – Banking Process

Location: Thane, Maharashtra
Work Mode: Work from Office
Industry: Banking / Customer Service
Experience: Minimum 6 months
Qualification: HSC / Graduate
Communication: Average communication skills
Salary: ₹17,000 – ₹18,000 Take-Home per month
Open Positions: 300
Joining: Immediate joiners preferred

Job Summary

We are hiring Customer Service Executives for a banking customer service process in Thane.

The role involves assisting customers with banking-related queries, providing accurate information, and resolving customer concerns as per the applicable process guidelines.

Candidates should have a minimum of 6 months of BPO or customer service experience and be comfortable working from the Thane office.

Key Responsibilities

- Handle customer queries through the assigned customer service process.
- Assist customers with banking-related requests and information.
- Provide accurate and timely responses to customer queries.




- Follow standard process and quality guidelines.
- Maintain qualified communication with customers.
- Meet assigned productivity and service-quality requirements.

Candidate Requirements

- HSC or Graduate qualification.
- Minimum 6 months of experience in BPO, customer service, or a related process.
- Average communication skills.
- Basic understanding of customer service processes.
- Comfortable working from the office in Thane.
- Immediate joiners will be preferred.

Compensation

₹17,000 – ₹18,000 Take-Home per month

Job Location

Thane, Maharashtra

How to Apply

Interested candidates can apply through Indeed with their updated resume. Shortlisted candidates will be contacted regarding the next steps in the selection process.

Email - [email protected]
Contact - (phone hidden)

Pay: ₹17,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Support Executive - Banking Process (Thane)
🏢 MBSPL
📍 Thane