Customer Support Executive

Location: [Mohali/Chandigarh]
Job Type: Full-time
Experience: Freshers & Experienced Candidates
Shift: [Day/Night/Rotational]
Salary: ₹25000 – ₹35000 per month + Incentives

About the Role

We are looking for energetic, customer-focused, and communication-savvy individuals to join our team as Customer Support Executives.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their queries, resolving issues, and ensuring a smooth and positive customer experience.

If you enjoy communicating with people, solving problems, and working in a fast-paced workplace, this chance is for you!

Key Responsibilities

- Handle customer queries through calls, chat, or email in a professional manner.
- Understand customer concerns and provide accurate and timely solutions.
- Maintain a high level of customer satisfaction.
- Follow company processes, policies, and quality standards.
- Record customer interactions and update information accurately in the system.
- Escalate complex issues to the appropriate team when required.
- Meet individual and team performance targets.
- Maintain professionalism and a positive attitude while interacting with customers.

Requirements





- Excellent verbal and written communication skills.
- Basic computer knowledge and familiarity with MS Office.
- Good listening and problem-solving abilities.
- Customer-oriented attitude with a willingness to help.
- Ability to work independently as well as part of a team.
- Freshers are welcome to apply.
- Candidates with BPO, customer service, telecalling, or call center experience will be an added advantage.

What We Offer

- Competitive salary + attractive incentives
- Career growth and promotion opportunities
- Training and support for freshers
- Performance-based rewards and recognition
- Friendly and supportive work environment
- Opportunity to develop communication and professional skills

Why Join Us?

Join a growing team where your communication skills, customer-handling abilities, and performance are valued. Whether you're starting your career or looking for your next opportunity in the BPO industry, you'll have opportunities to learn, grow, and build a rewarding career.

Apply Now and take the next step in your career!

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Flexible schedule
- Provident Fund

Work Location: In person

📌 Customer Support Executive (India)
🏢 SKILLLABS RESOURCE SERVICES PRIVATE
📍 India