Role description

RPA Developer Power Automate

Role Summary

Develop and deploy automation workflows using Power Automate and RPA tools Work closely with business users to identify automation opportunities and deliver highquality maintainable solutions

Key Responsibilities

Build and maintain Power Automate flows cloud and desktop

Develop custom connectors and integrate with APIs and databases

Collaborate with architects and analysts to understand requirements

Perform unit testing documentation and deployment

Monitor and optimize bot performance

Required Skills

58 years of experience in RPA development

Proficiency in Power Automate Power Apps and scripting PowerShell Python

Experience with OCR AI Builder and adaptive cards

Knowledge of ALM and CICD pipelines for Power Platform

Strong problemsolving and debugging skills

Domain knowledge in one or more industries eg finance logistics

Activities

1System Health Monitoring

aPerform daily system health checks to ensure all automation servers are online and connected

bMonitor automation executions and identify any processes stuck for extended periods

cRaise and track incidents for automation or infrastructurerelated issues

dEnsure overall platform stability and availability

2Email Monitoring Administration

aMonitor automation failure s and create incidents for genuine failures

bProcess user requests for bot trigger retrigger and rescheduling activities

cMonitor P3 automation completion statuses and raise incidents for any exceptions or failures

dTrack password expiry s for application and bot accounts and perform password resets proactively

ePerform monthly PAD application upgrades and server restarts to maintain platform security and reduce vulnerabilities

3ServiceNow Incident Request Management

aAssign unassigned incidents and service requests SRs

bIdentify and cancel duplicate incidents and service requests

cInvestigate troubleshoot and resolve incidents and SRs within SLA timelines

dCreate Bugs and Enhancement User Stories for issues requiring code changes





eCoordinate with users and obtain confirmation before ticket closure

fCreate Change Requests CRs for planned production deployments

4Azure DevOps ADO Activities

aWork on NPD activities including design PDDSDD development testing and deployment

bImplement enhancement requests through design development testing and deployment

cAnalyse fix test and deploy bug fixes for existing automations

dSupport endtoend SDLC activities for automation solutions

5Reporting Stakeholder Management

aReport unusual operational issues risks and observations to tower leads and support teams

bEscalate major incidents and engage the Major Incident Management MIM team when required

cPrepare and share monthly CCDS reports covering

i Monthly achievements and deliverables

ii ServiceNow ticket and SLA metrics

iii Incident trends and operational highlights

iv Upcoming planned activities and priorities

dProvide regular status updates on incidents enhancements deployments and support activities

6Operational Support Continuous Improvement

a Ensure smooth daytoday RPA production support operations

bMaintain SLA compliance through proactive monitoring and resolution of incidents and requests

cSupport automation stability reliability and business continuity through ongoing maintenance and improvement initiatives

dCollaborate with stakeholders to drive operational excellence and service improvements

Skills

Mandatory Skills : .Net Framework, Angular, AppDynamics, AS/400, Asp.net, AWS DevOps Services, Azure Cosmos DB, Azure DevOps, Bash/Shell scripting, BMC Control-M, BMC Helix ITSM, C, C#, C++, Cassandra, Cognos Analytics, DB2-DB Administration, Docker, Dynatrace, Elastic Search, ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing,



Flexcube technical PL/SQL-Performance Tuning & Shell Scripting, GitHub Co-Pilot, Grafana, IBM Tivoli Workload Scheduler, IIS Server, Java, JavaScript, JBoss, Jenkins, Jira Service Desk, Kafka, Kibana, Knowledge Management, Kubernetes, Mainframe Autosys, Major incident management, Microservices, MongoDB, MS SQL Server, MSBI-SSRS, MySQL, Nginx, Oracle DB Administration, PostgreSQL, PowerBI, Problem Management, Prometheus, Prompt Engineering, Python, React, ServiceNow ITSM, ServiceNow(ITOM ITSM and other) Functional Testing, ServiceNow-Event Management, Shell Scripting, Splunk, SpringBoot, Tomcat-Apache, VB.Net, WebSphere, Windows Server

About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and current roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert

📌 Specialist - System Management (India)
🏢 LTM
📍 India