Key Responsibilities

- Handle and coordinate customer enquiries received by the sales team.
- Maintain and regularly update the enquiry / lead tracker.
- Coordinate with customers and internal teams to ensure timely response to enquiries.
- Understand the basic requirement of the customer and collect necessary information for further processing.
- Coordinate with Sales, Engineering and other internal teams for preparation of quotations and proposals.
- Ensure all required technical and commercial information is available before proposal submission.
- Track quotations and proposals submitted to customers and ensure timely follow-up.
- Coordinate customer meetings, discussions and follow-up actions.
- Maintain proper records of customer communication, enquiries, quotations and follow-ups.
- Ensure every enquiry has a defined next action and does not remain unattended.
- Follow the complete enquiry cycle:

Enquiry → Requirement Collection → Technical Coordination → Proposal → Follow-up → Negotiation → Closure

- Prepare periodic MIS reports covering enquiries, quotations, pending follow-ups and closures.
- Support the sales team in maintaining an organised and disciplined sales pipeline.
- Coordinate internally to ensure customer commitments and timelines are followed.
- Perform other sales coordination activities as required by the management.

Candidate Profile





- Engineering qualification preferred.
- 2–5 years of experience in Sales Coordination / Sales Support / Sales Operations.
- Experience in industrial automation, machinery, engineering products or B2B sales will be an advantage.
- Strong coordination and follow-up skills.
- Good verbal and written communication skills.
- Positive working knowledge of MS Excel and MS Office.
- Strong documentation and organisational skills.
- Ability to manage multiple enquiries and priorities simultaneously.
- Should be proactive, disciplined and detail-oriented.
- Ability to coordinate effectively with customers and multiple internal departments.

Key Competencies

- Sales Coordination
- Customer Communication
- Follow-up & Lead Management
- Documentation
- Internal Coordination
- MS Excel / MIS
- Time Management
- Attention to Detail
- Problem Solving
- Ownership & Accountability

Key Performance Indicators

- Timely response to customer enquiries.
- Accuracy and completeness of enquiry documentation.
- Timely preparation and submission of proposals.
- Follow-up effectiveness.
- Enquiry-to-proposal conversion support.
- Timely updating of sales trackers and MIS.
- Reduction in unattended / pending enquiries.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Sales Coordinator (India)
🏢 P&N Consultancy
📍 India