PMO – Roles & Responsibilities

- Overall Communication & Reporting – Act as the central point of contact between customer stakeholders, vendor teams, and leadership, ensuring transparency and timely updates.

- Coordination Across PODs/Functions – Facilitate alignment between business-function PODs, technical capability PODs, and cross-functional teams to remove delivery bottlenecks.

- Business Case Alignment – Ensure all initiatives are tied to approved business cases, tracking perks realization against defined KPIs.

- Funding & Budget Alignment – Monitor funding approvals, track budget utilization, and ensure cost optimization across PODs.

- Financial Governance – Provide accurate forecasts, variance analysis, and monthly/quarterly financial reports to stakeholders.

- Professional Presentations – Prepare executive-level presentations, dashboards, and reports showcasing delivery status, risks, dependencies,



and financials.

- Risk & Issue Management – Track project-level risks/issues, maintain a consolidated risk log, and drive mitigation/resolution strategies.

- Governance Support – Drive program governance ceremonies (Steering Committees, Release Planning, Quarterly Business Reviews).

- Process & Compliance – Ensure adherence to delivery frameworks, audit requirements, and customer compliance standards.

- Continuous Improvement – Capture lessons learned, recommend PMO process improvements, and implement best practices for future engagements.

Qualifications

Graduate

Range of Year Experience-Min Year

5

Range of Year Experience-Max Year

10

Senior Technical Support Executive | Infinite Computer Solutions

📌 Senior Technical Support Executive (Bengaluru)
🏢 Infinite Computer Solutions
📍 Bengaluru