KEY RESPONSIBILITIES

Account Growth & Financial Management

- Regional Commercial Ownership: Oversee account profitability, revenue growth, and budget management across all SEA markets to ensure margins and targets are met .

- Organic Business Growth: Identify white-space opportunities, pitch expanded solution offerings, and capture current business within the FMCG account across the SEA region .

- Client Needs & Solution Tailoring: Deeply understand client challenges, market dynamics, and regional FMCG trends to create custom-tailored solutions and strategic proposals .

Stakeholder Management & Strategic Leadership

- Regional Stakeholder Engagement: Build and sustain strong, trusted relationships with key brand, procurement, and regional executive stakeholders across SEA .

- Risk Mitigation & Issue Resolution: Act as the primary senior escalation point for client issues, leading root-cause resolution, risk mitigation, and pitch presentations .

Operations & Workflow Optimization

- Packaging Artwork Workflow & Escalation: Utilize deep domain knowledge in packaging artwork execution, reprographics, and artwork escalation pathways to navigate complex SEA packaging workflows .

- Operational Collaboration: Partner with Operations teams to optimize workflows, streamline end-to-end processes,



improve efficiency, and uphold strict project quality and deadline standards .

Team Leadership & Governance

- Team Leadership: Manage, mentor, and guide a dedicated team of Account Managers, fostering high performance, professional development, and structured team support across the account .

QUALIFICATIONS & SKILLS

- Education: Bachelor’s Degree in Marketing, Business, Advertising, or a related field (Master’s/MBA preferred) .

- Experience: 8+ years of progressive account management experience in an agency or marketing services environment; minimum 5+ years in a team leadership role .

- Industry Expertise: Proven experience leading high-profile, multi-market FMCG global/regional client accounts within the SEA region .

- Technical Knowledge: Expert understanding of Packaging Artwork escalation, reprographics, workflow platforms, and print production management across SEA markets .

- Commercial Skills: Demonstrated track record of pitching, managing commercial proposals, and achieving revenue and margin targets .

- Travel: Ability to travel regionally within South East Asia as required for client engagement and operational alignment .

📌 Regional Account Director (Mumbai)
🏢 Schawk Asia Pacific Pte
📍 Mumbai