We are hiring a Customer Support Executive with experience in handling Australian clients. The ideal candidate should have excellent English communication skills, a clear Australian accent, and experience in direct client interaction.
Key Responsibilities
- Handle Australian clients through calls, emails and chats.
- Respond to customer queries and provide timely resolutions.
- Coordinate with clients regarding rental properties, documentation, onboarding, and related processes.
- Maintain accurate client records and documentation.
- Follow up with clients on pending requirements.
- Coordinate with internal teams to ensure smooth client operations.
Requirements
- 2–4 years of experience handling Australian clients or working with an Australian company.
- Candidates with relevant logistics experience may also be considered.
- Must have direct client-handling experience; backend-only experience will not be preferred.
- Excellent English communication skills with a clear Australian accent.
- Good knowledge of email communication, documentation, and client coordination.
- Solid interpersonal and problem-solving skills.
- Graduate in any discipline.
- Comfortable working in an early morning/Australian shift.
- Immediate joiners preferred.