Key Skills: .

S. No.

KRA

Key Responsibilities

KPI / Success Measure

1

Ensuring high levels of Employee Engagement

1. Designing and conducting all ARC activities at SSC
2. Bringing BHRs at the SSC location together and working collaboratively with them to get the employee engagement activities completed in time and with maximum participation

Planning and organizing all SSC ARC activities as per timelines

2

NMS training needs analysis and delivery of programs

1. Identify training needs in consultation with functional heads.
2. Identify relevant training programs and trainers in consultation with functional heads, BHR.
3. Preparation & implementation of training plan.
4. Monitoring & tracking the effectiveness

Compliance of training calendar for NMS.

3

Smooth exit of employees

Working in sync with all the processes/functions for smooth completion of exit formalities of the employee.

On-time closure of F&F; settlement

4

MIS and HR Analytics report

Analyze various HR parameters & provide inputs to HR head for decision making.

Analyse various HR parameters & provide inputs to the HR head for decision-making.

5

To ensure timely availability of quality manpower

1. To manage end-to-end recruitment plan of officers and NMS.
2. Conduct HR Interviews for NMS and 1st-level HR interviews for officers for further recommendation.
3. To make salary comparison report and reference check.

Lead time to be maintained below 60 days.

6

Employee information management system

1. Maintenance & updation of employee database in HRMS
2. Making entries for various HR processes (like employment, confirmation, DD, policy-related payments, etc.)



in the system
3. Data cleanup at regular intervals

Zero discrepancies in employee info

7

To facilitate the Performance Management System for NMS

1. To facilitate process heads for appraisal cycle.
2. To assist HR Head & ULT for decisions related to appraisals.
3. To assist HR Head in recommendation of salary revisions after benchmarking.

Timely & Error free completion of NMS Appraisal

8

Handling Employee Relations/Grievances

Maintaining healthy employee interaction regularly to understand people’s needs/ concerns and providing quick & relevant solutions for the same

Time taken to resolve issues

9

Admin activities

Ensuring proper office equipment, infrastructure and facilities for the SSC office.

No. of issues resolved

10

Support to CO-HR

Providing need-based support to CO-HR for their projects and ARC activities

Participation in at least one HR annual project

11

Other DM Activities

Ensuring timely completion of DM activities
1. Timely completion of the following:
2. Org structure updation
3. HR approvals as per policy
4. Rewards & recognitions

Compliance to event calendar

12

Process improvement & new process development

Process improvement & new process development

Timely completion of projects

13

Smooth assimilation of new joinees

Joining, Induction & Confirmation of new incumbents
1. Current joinee joining arrangements & formalities (pre & post joining)
2. Planning & conducting induction of new joinees
3. Timely completion of all joining-related processes, including confirmation

Timely completion of all joining-related processes, including confirmation

📌 Assistant Process Lead - HR (India)
🏢 SRF
📍 India