Job Summary

We are looking for an experienced and result-oriented Ecommerce Executive to manage and execute end-to-end e-commerce activities across marketplaces and the company’s own online store. The candidate will be responsible for product listing, order management, inventory coordination, marketplace operations, promotions, customer support, and sales performance.

The ideal candidate should have hands-on experience in managing e-commerce platforms and marketplaces such as Amazon, Flipkart, Shopify, Myntra, Meesho, or other relevant platforms.

Key Responsibilities1. End-to-End Ecommerce Operations

- Manage day-to-day end-to-end e-commerce operations from product listing to order fulfilment and delivery.
- Manage company website and online marketplaces.
- Ensure smooth processing of orders, cancellations, returns, refunds, and replacements.
- Coordinate with warehouse, logistics, accounts, and customer support teams.

2. Product Listing & Catalogue Management

- Create and maintain product listings across marketplaces and website.
- Update product titles, descriptions, specifications, images, pricing, SKUs, and inventory.
- Ensure accurate product information and catalogue hygiene.
- Manage product uploads, variations, attributes, and category mapping.

3. Marketplace Management

- Handle marketplace portals such as Amazon, Flipkart, Shopify, Myntra, Meesho, etc.
- Monitor marketplace dashboards, orders, inventory, pricing, and account health.
- Resolve marketplace-related issues and ensure compliance with platform policies.
- Coordinate with marketplace support teams whenever required.

4. Order & Inventory Management

- Monitor incoming orders and ensure timely processing and dispatch.
- Coordinate with warehouse and logistics teams for order fulfilment.




- Track inventory levels and avoid stock-outs or excess inventory.
- Reconcile physical stock with online inventory.
- Monitor returns, RTOs, damaged products, and replacements.

5. Sales & Revenue Management

- Monitor daily, weekly, and monthly e-commerce sales.
- Analyse sales performance by product, marketplace, category, and channel.
- Identify opportunities to improve online sales and product visibility.
- Monitor pricing and competitor activity.

6. Promotions & Campaigns

- Assist in planning and executing marketplace promotions, offers, discounts, and campaigns.
- Coordinate promotional activities on Amazon, Flipkart, website, and other platforms.
- Monitor campaign performance and prepare reports.

7. Website Management

- Manage day-to-day operations of the company’s e-commerce website.
- Update products, banners, offers, pricing, inventory, and promotional content.
- Coordinate with the website/development team for technical issues and improvements.
- Ensure products and promotions are updated accurately and on time.

8. Customer Service

- Monitor customer queries, complaints, reviews, and feedback related to e-commerce orders.
- Coordinate with customer support teams to resolve issues.
- Monitor product ratings and reviews and identify recurring customer concerns.

9. Reports & Analytics

- Prepare daily/weekly/monthly e-commerce performance reports.




- Track key metrics such as:
- Sales & Revenue
- Orders & Units
- Conversion Rate
- Average Order Value
- Returns & RTO
- Cancellation Rate
- Product Performance
- Inventory Status
- Analyse data and provide actionable insights to management.

10. Coordination & Reconciliation

- Coordinate with Accounts/Finance for payment reconciliation, marketplace settlements, commissions, deductions, and refunds.
- Coordinate with warehouse and logistics teams to ensure timely fulfilment.
- Maintain proper records of orders, returns, settlements, and inventory.

Required Skills

- Minimum 2 years of hands-on experience in E-commerce Operations.
- Strong knowledge of Amazon, Flipkart, Shopify, Meesho and other e-commerce platforms.
- Experience in end-to-end marketplace management.
- Good understanding of product listing and catalogue management.
- Knowledge of inventory, order, return, refund, and logistics management.
- Positive analytical and problem-solving skills.
- Strong knowledge of MS Excel / Google Sheets.
- Good communication and coordination skills.
- Ability to work independently and manage multiple marketplaces simultaneously.
- Knowledge of e-commerce analytics and marketplace dashboards.

Preferred Skills

- Experience with Amazon Seller Central / Flipkart Seller Hub / Shopify Admin.
- Knowledge of Amazon Ads / marketplace advertising will be an added advantage.
- Experience in D2C, retail, FMCG, consumer products, lifestyle, or similar industries.
- Knowledge of ERP, OMS, WMS or inventory management systems is an advantage.

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Ecommerce Executive (India)
🏢 Bhawar Sales
📍 India