Job Title: Customer Service Executive – IDFC

Company: IDFC
Location: Thane, Maharashtra
Work Mode: Work from Office
Job Type: Full-time
Process: Customer Service / Banking Support

Job Overview

We are hiring Customer Service Executives for a banking customer support process in Thane. The role involves assisting customers with service-related queries, providing accurate information, and maintaining a professional customer experience.

Key Responsibilities

- Handle customer queries and provide appropriate assistance.
- Provide accurate information about banking services.
- Resolve customer concerns professionally.
- Maintain records of customer interactions.
- Follow process and quality guidelines.
- Meet assigned service and performance standards.

Eligibility

Experienced Candidates

- Minimum 6 months of relevant customer service or BPO experience.
- Average communication skills.




- HSC or Graduate candidates can apply.

Freshers

- Freshers can apply.
- Positive communication skills required.
- HSC or Graduate candidates can apply.
- Basic computer knowledge preferred.

Salary

- Freshers: ₹21,000 per month in hand
- 6+ Months Experience: ₹21,000 per month in hand

Candidate Profile

Candidates should have a customer-focused approach, basic computer knowledge, and the ability to communicate professionally with customers.

How to Apply

Interested candidates can apply through Indeed with an updated resume. Shortlisted candidates will be contacted for the next stage of the selection process.

Email - [email protected]
Contact - (phone hidden)

Pay: ₹20,000.00 - ₹21,000.00 per month

Work Location: In person

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