Work Mode : Work From Office / Night shift

Contact : +91-XXXXXXXXXX (Call between 12:15 PM noon to 9:45 PM )

Contact Email : [email protected]

Working Days : Monday to Friday

Experience : 1 -2 yrs

Job Description

We're hiring a Junior Healthcare Assistant for a US Voice Process. You'll support US healthcare providers by managing patient calls, documentation, and EHR data entry. Excellent US-accent English required.

Key Responsibilities

- Handle inbound patient calls, faxes, and appointment scheduling/reminders
- Review and correct patient progress notes for accuracy
- Coordinate incoming/outgoing patient referrals
- Process faxes, prior authorizations, lab reports, and chart prep
- Maintain confidential patient records in EHR/EMR systems
- Assign billing codes per insurance guidelines
- Document all procedures accurately in patient notes




- Review posted results and flag discrepancies
- Report to Team Lead; collaborate with healthcare staff

Required Skills

- Strong English proficiency (US accent preferred)
- Typing speed: 30+ WPM
- MS Office & EHR/EMR familiarity (added advantage)
- Robust attention to detail and data accuracy

Preferred

- Prior back-office healthcare experience
- Experience working US shifts
- Strong verbal, written, and interpersonal skills
- Ability to work independently, meet deadlines

Perks: As per industry standards

Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits:

- Commuter assistance
- Paid time off

Work Location: In person

📌 Customer Support Executive – US Healthcare | International Voice Process (India)
🏢 Opx Global
📍 India