Flight Operations Executive –

- Role Overview A Flight Operations Executive is responsible for managing and coordinating flight-related activities, including reservations, ticketing support, schedule monitoring, amendments, cancellations, customer assistance, and coordination with airlines and internal teams. The role involves ensuring that flight bookings and related requirements are handled accurately and within the required timelines. Key Responsibilities Handle domestic and international flight booking-related operations. Check flight availability, schedules, fares, and applicable booking conditions. Coordinate flight reservations and ticketing with airlines and suppliers. Assist in issuing, reissuing, cancelling, and modifying flight tickets. Handle flight schedule changes, delays, cancellations, and related customer communication. Coordinate with airlines, consolidators, and other travel partners for booking-related requirements. Check fare rules, baggage allowances, cancellation charges, and amendment conditions. Maintain accurate records of bookings, tickets, PNRs, invoices, and customer information. Monitor pending bookings and ensure timely ticket issuance and confirmation. Provide customers with accurate flight details, ticket information, baggage policies, and travel instructions. Handle customer queries related to flight bookings and provide appropriate assistance. Coordinate with the sales and operations teams for smooth execution of customer bookings. Follow up on pending payments, ticketing deadlines, confirmations, and booking requirements. Ensure all booking and passenger details are entered accurately to avoid errors. Assist with group flight bookings and special travel requirements when required. Maintain proper documentation and operational records. Handle urgent flight-related issues and coordinate with the concerned airline or supplier for resolution.



Provide post-booking support and assist customers until completion of their travel requirements. Follow company procedures and maintain professional communication with customers and travel partners.

Skills Required

- The ideal Flight Operations Executive should possess: Good communication and coordination skills. Strong attention to detail and accuracy. Basic knowledge of domestic and international flight operations. Understanding of airline schedules, fares, baggage rules, and ticketing procedures. Ability to handle booking amendments, cancellations, and reissue-related tasks. Good computer knowledge and basic MS Office skills. Ability to work under pressure and manage urgent requirements. Strong follow-up and organizational skills. Problem-solving ability and a customer-focused approach. Qualified attitude and teamwork. Ability to manage multiple bookings and operational tasks simultaneously.
- Interview Details Position: Flight Operations Executive Department: Flight Operations Interview Timing: 12:00 PM – 5:30 PM Work Location Office No. 1709, 1710 & 1711 17th Floor, RG Trade Tower Netaji Subhash Place Delhi – 110034 Nearest Metro Station: Netaji Subhash Place HR Contact: Riya Singh Contact Number: +91-XXXXXXXXXX Website: fabholidays.in

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Flexible schedule
- Internet reimbursement
- Paid sick time

Application Question(s):

- How many years of experience do you have in international flight booking/ticketing?
- Which international destinations have you personally handled for flight bookings?

options are:
Bali / Indonesia
Vietnam
Singapore
Thailand
Malaysia
Bangkok

- Which GDS or booking systems have you worked on?
- Which airlines have you worked with for Bali, Vietnam, Singapore, Thailand/Bangkok or Malaysia routes?
- What is your current/last drawn salary (in-hand per month)?
- What is your expected salary (in-hand per month)?
- Are you an immediate joiner or can you join within 7 days?

Immediate Joiner
Within 7 Days
15 Days
30+ Days

Work Location: In person

📌 Flight Operations Assistant (India)
🏢 Fab Holidays
📍 India