How to Apply

If you are interested in this opportunity, please apply ONLY by filling out the application form using the link below:

https://southseasdistilleries.com/admin/job-details/business-operations-strategic-projects

Kindly complete all the required details in the form. Only applications submitted through this link will be considered.

Shortlisted candidates will be contacted for the next steps.

Role Overview

We are seeking a highly driven, execution-focused, and strategic Business Operations & Strategic Projects to work closely with the Director in strengthening the organisation's operational excellence, business governance, and strategic execution.

This is a leadership as well as a hands-on execution role. The successful candidate will be responsible for driving business operations, implementing structured operating systems, leading cross-functional strategic projects, establishing SOPs, improving business processes, and ensuring key organisational initiatives are executed within defined timelines and expected standards.

The role acts as an extension of the Director's Office, translating business priorities into actionable execution plans, driving accountability across departments, and ensuring operational excellence through structured governance, process discipline, and continuous improvement.

The ideal candidate should possess strong business acumen, project management expertise, operational excellence experience, exceptional stakeholder management skills, analytical thinking, and the ability to independently build scalable systems that improve organisational efficiency and business performance.

- Key Responsibilities
- 1. Business Operations & Operational Excellence
- Review existing business operations and identify operational gaps, inefficiencies, risks, and opportunities for improvement.
- Design, document, implement, and continuously improve Standard Operating Procedures (SOPs), workflows, process maps, policies, and operational frameworks.
- Establish approval matrices, responsibility matrices (RACI), service standards, escalation mechanisms, and governance structures.
- Standardize operational processes across departments to improve efficiency, accountability, and consistency.
- Continuously monitor operational performance and implement process improvement initiatives.
- 2. Strategic Projects & Business Transformation
- Lead and execute strategic, cross-functional business projects from planning through successful implementation.
- Define project scope, timelines, milestones, budgets, responsibilities, KPIs, and expected outcomes.
- Coordinate internal teams, external consultants, vendors, and business partners throughout project execution.
- Monitor project progress, identify risks, dependencies, and bottlenecks, and implement corrective actions.




- Ensure projects are delivered within agreed timelines, budgets, and quality standards.
- 3. Director's Office & Strategic Execution
- Work closely with the Director to translate strategic priorities into structured action plans.
- Track key business initiatives, management decisions, strategic commitments, and action items.
- Coordinate with department heads to ensure timely completion of agreed deliverables.
- Provide the Director with concise updates on project status, operational performance, risks, and recommendations.
- Drive execution across departments while reducing the need for continuous follow-up by leadership.
- 4. Business Governance, MIS & Performance Management
- Develop business dashboards, operational MIS, KPIs, and executive reporting frameworks.
- Conduct weekly, monthly, and quarterly business review meetings.
- Track departmental KPIs, project milestones, action items, and business performance.
- Ensure timely reporting of operational metrics and management information.
- Support leadership with business analysis and performance insights for decision-making.
- 5. Cross-Functional Business Partnering
- Partner with department heads to improve operational efficiency and business performance.
- Act as the central coordination point for cross-functional initiatives.
- Resolve operational bottlenecks and improve collaboration across business functions.
- Support business teams in implementing new processes, operating practices, and improvement initiatives.
- Strengthen communication, accountability, and execution discipline across departments.
- 6. Process Improvement, Automation & Continuous Improvement
- Identify opportunities to improve productivity, efficiency, quality, and operational effectiveness.
- Recommend and implement automation, digital workflows, AI-enabled productivity tools, and business process improvements.
- Establish operational best practices and governance frameworks.
- Measure improvements through defined KPIs, productivity gains, cost optimisation, and improved turnaround times.
- Foster a culture of operational excellence, accountability, continuous improvement, and execution discipline.
- What Success Looks Like
- Business operations are standardized, measurable, and consistently executed through documented SOPs and workflows.
- Strategic projects are delivered within agreed timelines, budgets, and quality expectations.




- Cross-functional collaboration improves, resulting in faster execution and fewer operational bottlenecks.
- Leadership receives accurate, timely, and actionable MIS and business performance dashboards.
- Clear ownership, accountability, and governance exist across departments.
- Automation and continuous improvement initiatives reduce manual effort, improve productivity, and shorten turnaround times.
- Business reviews drive meaningful decisions, measurable improvements, and operational discipline.
- The Director has complete visibility into business operations while spending significantly more time on strategic priorities.
- Operational excellence becomes embedded within the organisation through structured processes and execution discipline.
- Key Skills & Competencies
- Strong business operations, operational excellence, and business transformation expertise.
- Hands-on experience in SOP development, workflow design, governance frameworks, and process mapping.
- Excellent project management and execution capabilities.
- Solid analytical thinking, business problem-solving, and decision-making skills.
- Experience managing cross-functional projects and business initiatives.
- Excellent stakeholder management, negotiation, and influencing skills.
- Strong communication, presentation, documentation, and report-writing abilities.
- Expertise in developing MIS, dashboards, KPIs, and executive reports.
- High ownership, accountability, execution focus, and attention to detail.
- Strong Microsoft Excel, PowerPoint, Project Management, and Business Intelligence tool proficiency.
- Familiarity with AI-powered productivity, workflow automation, project management, data analysis, and business intelligence tools to improve operational efficiency and decision-making.

Qualifications

1. Bachelor's Degree in Business Administration, Management, Engineering, Operations, or a related field.

2. MBA or Postgraduate qualification in Business Management, Operations, Strategy, or Project Management preferred.

3. 8–15 years of experience in Business Operations, Strategic Projects, CEO/Director's Office, Management Consulting, Business Excellence, or Operations Management.

4. Demonstrated experience in SOP development, business transformation, operational excellence, governance, and cross-functional project management.

5. Experience working directly with senior leadership and independently driving strategic initiatives.

6. Proficiency in Microsoft Excel, PowerPoint, Project Management software, and Business Intelligence tools.

Pay: ₹70,000.00 - ₹100,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Business Operations & Strategic Projects (India)
🏢 Important Company of the Sector
📍 India