Responsible for welcoming patients and visitors, managing front-desk operations, scheduling appointments, handling calls, and maintaining accurate patient information while providing courteous and professional service.

Key Responsibilities

- Greet and assist patients, visitors, and attendants at the reception desk.
- Register current and returning patients and verify their information.
- Schedule, reschedule, and cancel appointments.
- Answer telephone calls, emails, and patient inquiries.
- Direct patients to doctors, departments, laboratories, billing, and other services.
- Maintain patient records and ensure information is entered accurately.
- Handle admission, discharge, and appointment-related documentation.
- Coordinate with doctors, nurses, billing staff, laboratories, and other departments.
- Collect payments or assist with billing and insurance-related procedures when required.
- Maintain confidentiality of patient and hospital information.
- Manage visitor flow and help maintain an organized reception area.
- Handle patient concerns professionally and escalate issues when necessary.

Qualifications

ANY DEGREE

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Receptionist (Manjeri)
🏢 Neo hospital
📍 Manjeri