JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Description
Program Manager, Product DevelopmentRole Summary
Drives end-to-end program execution across the Enterprise Lease Abstraction Platform's product development initiatives, coordinating cross-functional teams, managing timelines and dependencies, and ensuring delivery stays aligned with the platform roadmap set by the Platform Manager. Combines strong program execution skills with working business analysis capability, able to define scope directly and step into detailing of scope activities when dedicated BA support isn't available or bandwidth is constrained. Operates with an ownership mindset — focused on getting the initiative delivered, not on strict role boundaries.
Key Responsibilities
Understand business objectives and independently define/scope the work required to deliver an initiative, including boundaries, assumptions, and out-of-scope items
Translate the platform strategic roadmap into an executable program plan with milestones and sequencing
Coordinate delivery across engineering, BA, architecture, and QA teams to keep initiatives on track
Identify, track, and manage cross-team dependencies and critical-path risks
Run program governance: status reporting,
steering committee updates, RAID logs
Manage scope, schedule, and resourcing trade-offs; escalate conflicts to the Platform Manager
Step into a details role when needed — gathering requirements, documenting processes, running requirements workshops — to keep an initiative moving when dedicated BA capacity isn't available
Own release planning and coordinate go-live readiness across teams
Facilitate sprint/PI-level ceremonies (planning, reviews, retros) where relevant
Manage vendor or third-party delivery partners contributing to the program
Maintain a single source of truth for program status, risks, and decisions
Support post-implementation reviews and capture lessons learned
Pick up gaps that fall between roles rather than waiting for them to be formally assigned — if something is blocking delivery and no one else owns it, take it on or actively find who should
Key Skills / Attributes
Strong scoping discipline — able to size work without waiting on a formal requirements document
Working BA capability: requirements elicitation, process mapping, user story writing
Comfortable operating as both “program lead” and “hands-on analyst” depending on what the initiative needs
Strong stakeholder management and cross-functional coordination
Ownership attitude: treats “that's not my job” as unacceptable when delivery is at stake — proactively fills gaps, flags issues even outside direct responsibility,
and drives outcomes rather than deflecting to process or role definitions
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive advantages package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Senior Program Manager (India)
🏢 JLL
📍 India