Job Title

Receptionist

Job Summary

The Receptionist is responsible for managing the front desk, greeting visitors, handling incoming calls, and providing administrative support to ensure smooth day-to-day office operations. The role requires excellent communication, organizational, and customer service skills.

Key Responsibilities

- Welcome and assist visitors, clients, and guests in a qualified manner.
- Answer, screen, and direct incoming phone calls.
- Manage the reception area and maintain a positive office environment.
- Schedule appointments, meetings, and conference room bookings.
- Handle incoming and outgoing mail, courier services, and deliveries.
- Maintain visitor logs and issue visitor passes as required.
- Respond to emails and general inquiries.
- Provide administrative support, including data entry, filing, and document management.
- Coordinate with internal departments for visitor and employee requirements.
- Ensure office supplies are stocked and ordered when necessary.

Required Qualifications

- High school diploma or Bachelor's degree (preferred).
- 0–2 years of experience in reception, front office, customer service, or administrative roles.
- Proficiency in Microsoft Office (Word, Excel, Outlook).




- Good verbal and written communication skills.
- Professional appearance and positive attitude.

Required Skills

- Excellent customer service skills.
- Strong communication and interpersonal abilities.
- Organizational and multitasking skills.
- Attention to detail.
- Time management.
- Basic computer and telephone handling skills.

Preferred Skills

- Experience with office management software.
- Knowledge of appointment scheduling systems.
- Ability to handle confidential information professionally.

Key Performance Indicators (KPIs)

- Visitor and client satisfaction.
- Call handling efficiency.
- Accuracy of appointment scheduling.
- Timely response to inquiries.
- Front office organization and professionalism.

Working Conditions

- Full-time office-based role.
- May require occasional overtime during busy periods.
- Standard business hours, depending on company requirements.

Reporting To

Office Manager / Administration Manager / HR Manager

Salary Range

Varies based on location, industry, and experience level.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Front Desk Receptionist (Dharmapuri)
🏢 DRA IVF HOSPITAL
📍 Dharmapuri