Position: Office Boy / Office Support Staff
Department: Administration / HR & Admin
Reporting To: HR & Admin Manager / Reporting Manager
Location: Chandivali, Mumbai
Employment Type: Full-Time

1. JOB PURPOSE

To provide effective day-to-day support for office administration by maintaining cleanliness and hygiene, managing pantry and refreshments, assisting employees and visitors, handling documents and courier activities, and carrying out routine office-support tasks as assigned by HR/Admin and Management.

2. KEY RESPONSIBILITIESA. Office Cleanliness & Hygiene

- Maintain cleanliness and hygiene of the office, reception area, meeting rooms, common areas and other assigned Office areas.
- Ensure tables, chairs, work areas and common facilities are kept clean and orderly.
- Conduct regular checks of assigned areas during working hours.
- Immediately report any cleanliness, maintenance or facility-related issue to HR/Admin.
- Support the housekeeping team wherever required.

B. Pantry Management

- Maintain cleanliness and hygiene of the pantry area.
- Ensure drinking water is available at designated locations.
- Maintain adequate stock of tea, coffee, sugar, milk, drinking water, cups, glasses and other routine pantry items.
- Inform HR/Admin in advance about shortages of pantry supplies.
- Keep pantry utensils, equipment and surrounding areas clean and properly arranged.

C. Tea, Coffee & Refreshment Service

- Serve tea, coffee, water and refreshments to Management, employees and visitors as instructed.
- Arrange refreshments for meetings, discussions and official gatherings.
- Ensure timely and courteous service.
- Clear and clean cups, glasses and other items after use.

D. Meeting & Visitor Support

- Prepare meeting rooms before scheduled meetings.
- Arrange chairs, water, stationery and refreshments as required.
- Assist visitors with basic requirements and guide them to the appropriate person/department.
- Maintain a professional and courteous attitude while dealing with visitors and employees.

E. Document & Office Support





- Carry and deliver files, documents, letters and other materials between departments as instructed.
- Assist HR/Admin , sales dept , accounting, with photocopying, scanning, printing, filing and basic documentation work.
- Ensure documents are delivered safely to the concerned person or department.
- Maintain confidentiality of documents and information handled during the course of work.

F. Courier & Dispatch Support

- Receive and hand over courier/document deliveries to the concerned department/person.
- Assist with preparation and dispatch of documents, letters and parcels.
- Maintain basic records of courier/dispatch activities when required.
- Ensure outgoing documents and parcels are properly handed over.

G. Stationery & Consumables

- Assist in checking the availability of routine office stationery and consumables.
- Inform HR/Admin regarding low stock or immediate requirements.
- Arrange and maintain stationery and commonly used office supplies in designated areas.

H. Daily Office Support

- Follow the daily office checklist provided by HR/Admin.
- Complete assigned daily tasks within the required time.
- Obtain verification/sign-off from HR/Admin after completion of the daily checklist, wherever applicable.
- Assist in maintaining the overall order and smooth functioning of the office.

I. General Administrative Support

- Assist HR/Admin and Management with routine office-related activities as required.
- Support arrangements for meetings, employee events and other official activities.
- Perform other reasonable duties assigned by the reporting manager from time to time.

3. EXPECTATIONS FROM THE ROLE





The Office Boy / Office Support Staff is expected to:

- Report to work on time and maintain regular attendance.
- Maintain proper personal hygiene and grooming.
- Be polite, respectful and cooperative with employees, visitors and Management.
- Complete assigned tasks promptly and responsibly.
- Follow instructions given by the reporting manager.
- Maintain confidentiality of company documents and information.
- Take proper care of company property, office equipment and supplies.
- Immediately report any damage, shortage, safety concern or unusual incident to HR/Admin.
- Maintain discipline and professional conduct at all times.

4. QUALIFICATION & EXPERIENCE

Educational Qualification:

- Minimum 10th Standard preferred.

Experience:

- Prior experience in office support, housekeeping support, pantry service or a similar role will be preferred.
- Freshers may also be considered based on suitability for the role.

5. REQUIRED SKILLS & ATTRIBUTES

- Basic communication skills.
- Ability to understand and follow instructions.
- Good cleanliness and hygiene practices.
- Punctual and reliable.
- Polite and courteous behaviour.
- Ability to work independently as well as with a team.
- Willingness to perform multiple routine support activities.
- Responsible handling of documents and company property.

6. REPORTING & COORDINATION

The employee will report to the HR & Admin Manager / designated Reporting Manager and will coordinate with employees, departments, visitors, vendors and Management as required for carrying out assigned responsibilities.

7. ACKNOWLEDGEMENT

I confirm that I have read and understood the above Job Description and the responsibilities associated with my position. I agree to perform the assigned duties responsibly and in accordance with the rules, policies and instructions of Neo Cell Industries Pvt. Ltd.

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Office Assistant / Office Boy (Mumbai)
🏢 Neo Cell Industries
📍 Mumbai