Branch Administrator – Job Description

Job Title: Branch Administrator / Branch Administration Manager
Industry: Research & Development
Location: Nagercoil, Tamil Nadu
Experience: 5–10 Years
Employment Type: Full-Time

Job Summary :

We are looking for an experienced Branch Administrator to manage the overall branch operations and ensure smooth coordination between the Technical, CRM, Sales, and Administration teams.

The role will be responsible for team management, client coordination, revenue planning, business development, operational performance, and achieving branch targets.

Key Responsibilities :

- Manage the overall day-to-day operations of the branch.
- Handle and coordinate the Technical Team, CRM Team, Sales Team, and Administration Team.
- Set daily, weekly, and monthly targets for different teams and monitor performance.
- Ensure all assigned research and PhD assistance projects are properly scheduled and completed on time.
- Monitor technical team productivity, work allocation, project progress, and quality.
- Manage CRM activities including client follow-up, project status, payment follow-up, and client relationship management.
- Guide the Sales Team to improve lead conversion, customer acquisition, and revenue generation.
- Prepare and execute monthly revenue and business growth plans.
- Monitor daily revenue, collections, pending payments, orders, and business performance.
- Conduct regular team meetings to review targets, challenges, and execution plans.
- Identify performance gaps and take corrective actions to improve team productivity.




- Maintain strong relationships with existing clients and support client retention.
- Coordinate with different departments to ensure smooth service delivery.
- Ensure proper documentation, reporting, attendance, discipline, and administrative activities.
- Support management in implementing new strategies to improve branch performance.
- Analyze branch performance reports and provide regular updates to management.
- Take responsibility for achieving overall branch revenue and operational targets.
- Develop new strategies for business growth, customer acquisition, team productivity, and revenue improvement.
- Ensure effective communication and coordination between management and all branch teams.

Required Skills :

- Strong team management and leadership skills
- Excellent client handling and relationship management
- Valuable knowledge of CRM and customer follow-up
- Strong sales and business development skills
- Revenue planning and target management
- Good communication and negotiation skills
- Problem-solving and decision-making ability
- Project coordination and scheduling skills
- Performance monitoring and reporting
- Ability to manage multiple departments effectively

Qualification :

- Any Bachelor's Degree / Master's Degree
- MBA / Management qualification will be an added advantage.
- Candidates with experience in Branch Management, Administration, Operations, Sales Management, CRM, or Business Development are preferred.

Pay: ₹20,000.00 - ₹27,500.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

📌 Branch Administrator (India)
🏢 PANACORP SOFTWARE SOLUTIONS
📍 India