Front Desk Receptionist

Company: Grace Stays
Location: Kalinga Nagar, Bhubaneswar, Odisha
Job Type: Full-Time
Department: Front Office
Experience: 0–2 Years
Salary: ₹12,000 – ₹18,000 per month, depending on experience

About Grace Stays

Grace Stays is a premium boutique hotel located near SUM Hospital, Bhubaneswar. We are looking for a friendly, qualified, and customer-focused Front Desk Receptionist to join our team and ensure a smooth and welcoming experience for our guests.

Key Responsibilities

- Welcome and greet guests in a professional and courteous manner.
- Handle guest check-in and check-out procedures efficiently.
- Manage room reservations, cancellations, and guest requests.
- Answer telephone calls, emails, and guest inquiries.
- Coordinate with housekeeping and other departments for room readiness and guest requirements.
- Maintain accurate guest records and front-office documentation.
- Handle payments, billing, and basic cash transactions.
- Assist guests with information about hotel facilities and local areas.
- Resolve guest concerns professionally and escalate issues when required.
- Maintain a clean, organized, and professional front-desk area.




- Follow hotel SOPs and maintain high standards of guest service.

Requirements

- Good communication and interpersonal skills.
- Pleasant personality with a professional attitude.
- Basic computer knowledge.
- Ability to communicate in English and Hindi; Odia will be an advantage.
- Ability to work in shifts, including weekends and holidays.
- Prior hotel/front-office experience is preferred but freshers with good communication skills can also apply.

What We Offer

- Competitive salary based on experience.
- Professional and friendly working environment.
- Opportunity to learn and grow in the hospitality industry.
- Career growth opportunities within the hotel.

Preferred Candidate

We are looking for someone who is well-groomed, punctual, responsible, guest-friendly, and confident in handling front-office operations.

Apply now and become a part of the Grace Stays team! Mail :[email protected]

Pay: ₹8,865.80 - ₹15,000.00 per month

Benefits:

- Food provided
- Paid time off

Work Location: In person

📌 Front Desk Receptionist (India)
🏢 Grace Stays
📍 India