Roles & Responsibilities

- Make outbound calls to prospective and existing customers regarding insurance products and services.
- Communicate with customers in fluent Tamil
- Understand customer requirements and recommend suitable insurance products based on their needs.
- Generate and follow up on leads through regular telephone communication.
- Handle customer queries and provide accurate information about insurance policies.
- Maintain proper records of customer calls, follow-ups, leads, and activities.
- Schedule follow-up calls and ensure timely communication with interested customers.
- Achieve assigned daily, weekly, and monthly calling and targets.
- Build positive relationships with customers and maintain professional communication.
- Coordinate With operations teams to ensure smooth policy processing.
- Follow company guidelines, calling scripts, and applicable related procedures.
- Maintain customer confidentiality and handle customer information responsibly.

Required Skills

- Fluent Tamil communication is mandatory.
- Positive verbal communication and convincing skills.




- Basic knowledge of insurance products is an advantage.
- Good customer-handling and follow-up skills.
- Ability to explain information clearly over the phone.
- Target-oriented and self-motivated approach.
- Basic computer knowledge and ability to update customer information.
- Freshers with positive communication skills can also apply.

Preferred Candidate Profile

- Candidates with experience in telecalling, BPO, customer support, are preferred.
- Must be comfortable making a high volume of outbound calls.
- Should have patience, a positive attitude, and good listening skills.
- Willingness to work towards performance targets.

Key Performance Areas

- Number of calls completed
- Customer follow-ups
- Conversion of leads into policies
- Customer satisfaction
- Achievement of assigned sales targets
- Accuracy of customer and call records

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Tele Caller Tamil (India)
🏢 Varahi Infotech
📍 India