Job Summary:
We are looking for an experienced and responsible Branch Head to manage the overall operations of the branch, lead the team, ensure customer satisfaction, and achieve business targets.
Key Responsibilities:
- Manage day-to-day branch operations and activities.
- Lead, supervise, and motivate branch staff.
- Achieve branch sales, service, and revenue targets.
- Handle customer enquiries, complaints, and service issues.
- Coordinate with customers and ensure timely service delivery.
- Monitor field/service activities and team performance.
- Prepare daily, weekly, and monthly performance reports.
- Manage branch expenses, inventory, and documentation.
- Coordinate with the management and other departments.
- Ensure company policies, procedures, and service standards are followed.
Qualification & Skills:
- Bachelor's degree or equivalent qualification.
- Minimum 2–5 years of experience in branch management, sales, operations, or service-related fields.
- Service field experience will be an advantage.
- Good leadership and team-management skills.
- Strong communication and customer-handling skills.
- Problem-solving and decision-making ability.
- Basic computer and MS Excel knowledge.
- Ability to achieve targets and manage a team effectively.
Preferred:
Candidates with experience in service/technical field operations, customer service, or branch management will be preferred.
Pay: ₹25,000.00 - ₹35,000.00 per month
Advantages:
- Flexible schedule
- Provident Fund
Work Location: In person
📌 Branch Head (India)
🏢 Agas
📍 India